Privacy Policy

Effective Date: January 1, 2025
This Privacy Policy explains how Medihanz USA Inc. (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit, interact with, or make a purchase from www.yaksoncream.com (the “Site”), or otherwise engage with our products and services (collectively, the “Services”).
By using our Site or Services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site and Services.
1. Information We Collect
We collect several types of information to provide and improve our Services, including:
A. Information You Provide Directly
  • Contact details: name, email, phone number, billing and shipping addresses.
  • Order information: products purchased, payment details, and order history.
  • Account details: username, password, and preferences if you create an account.
  • Communications: messages sent to our support team, reviews you leave, or feedback provided via surveys.
B. Information Collected Automatically
When you visit our Site, we automatically collect data such as:
  • IP address, browser type, device type, and operating system
  • Pages visited, time spent on pages, and navigation paths
  • Referring URLs and your general location (city, state, or country)
This data helps us understand usage trends, detect security issues, and improve the overall user experience.
C. Information from Third Parties
We may receive information from third-party partners, such as:
  • Payment processors (to confirm transactions and prevent fraud)
  • Shipping carriers (to fulfill and track your order)
  • Marketing partners or analytics providers (to better tailor promotions and measure performance)
2. How We Use Your Information
We use your information for the following purposes:
  • To process orders: managing payments, shipping, and customer support
  • To improve our Site and Services: analyzing traffic, performance, and customer feedback
  • To communicate with you: sending order updates, responses to inquiries, and promotions (if you opt in)
  • For security and fraud prevention: identifying and mitigating unauthorized activity
  • For compliance: meeting legal obligations or responding to lawful requests
3. Cookies and Tracking Technologies
We use cookies, pixels, and similar tools to:
  • Remember your cart and preferences
  • Improve the speed and performance of the Site
  • Analyze site traffic and user behavior for optimization
  • Deliver relevant marketing and advertising
You can disable cookies in your browser settings, but some features of the Site may not function properly if cookies are blocked.
4. How We Share Information
We respect your privacy and do not sell your personal information. However, we may share your data in the following ways:
RecipientPurposeService ProvidersPayment processing, shipping, website hosting, analytics, and IT supportBusiness PartnersMarketing support and promotional campaignsLegal ComplianceTo comply with applicable laws, regulations, or lawful government requestsCorporate TransfersIn the event of a merger, acquisition, or sale of business assets
5. Data Security
We implement industry-standard security measures to protect your data, including encryption and secure servers. However, no method of storage or transmission is 100% secure, and we cannot guarantee absolute protection of your information.
To help keep your data secure:
  • Use a strong password for your account.
  • Do not share your login credentials.
  • Contact us immediately at MedihanzUSA@gmail.com if you suspect unauthorized access.
6. Data Retention
We retain your personal information only as long as necessary to:
  • Fulfill the purposes described in this policy
  • Comply with legal, tax, or accounting obligations
  • Resolve disputes and enforce agreements
When information is no longer needed, we securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have rights to:
  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your personal information, subject to legal exceptions
  • Opt out of marketing communications at any time
  • Restrict processing or object to certain uses of your data
To exercise these rights, contact us at MedihanzUSA@gmail.com
8. Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect data from children. If you believe your child has provided us with personal information, please contact us so we can delete it promptly.
9. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their policies before sharing your information with those sites.
10. International Visitors
If you are accessing our Site from outside the United States, please note that your information may be processed and stored in the U.S., where data protection laws may differ from those in your jurisdiction.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted here with a revised “Effective Date.”
12. Contact Us
For any questions or concerns about this Privacy Policy, please contact at MedihanzUSA@gmail.com.

Terms of Service

Effective Date: January 1, 2025
Welcome to www.yaksoncream.com (the “Site”), operated by Medihanz USA Inc. (“we,” “us,” or “our”). By accessing or using the Site or purchasing products from us, you agree to these Terms of Service (“Terms”). If you do not agree with these Terms, you should not use our Site or Services.
1. Use of the Site
  • You must be at least 18 years old or have parental consent to make a purchase.
  • You agree not to use the Site for any unlawful or prohibited purpose, including:
    • Violating intellectual property rights
    • Uploading harmful or malicious code
    • Harassing or defaming other users or our business
2. Product Information and Availability
  • We make every effort to display accurate product information, images, and pricing. However, occasional errors may occur.
  • We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if necessary.
  • Availability of products is not guaranteed and may be limited or discontinued without prior notice.
3. Orders and Payments
  • By placing an order, you agree to provide accurate and complete information.
  • We reserve the right to cancel or refuse orders at our discretion, including cases of suspected fraud or unauthorized transactions.
  • Payments are processed securely through our authorized payment providers. We do not store your credit card details.
4. Shipping and Delivery
  • Orders are processed in the order they are received.
  • Shipping times and fees vary depending on the destination.
  • We are not responsible for delays caused by carriers, customs, or events beyond our control.
5. Intellectual Property
  • All content on this Site, including text, images, logos, designs, graphics, and other materials, is the property of Medihanz USA Inc. and is protected by copyright, trademark, and other intellectual property laws.
  • You may not reproduce, modify, distribute, or use any content without our prior written consent.
6. Limitation of Liability
  • To the fullest extent permitted by law, Medihanz USA Inc. is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products.
  • Our total liability for any claim related to your purchase will not exceed the amount paid for the product in question.
7. Indemnification
By using the Site, you agree to indemnify and hold Medihanz USA Inc., its affiliates, employees, and partners harmless from any claims, damages, or expenses resulting from your violation of these Terms or misuse of the Site.
8. Governing Law
These Terms are governed by and interpreted under the laws of the State of New York, USA, without regard to conflict of law provisions.
9. Changes to the Terms
We may update these Terms from time to time. Any updates will be posted on this page with a revised “Effective Date.” Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
10. Contact Us
For questions about these Terms or any concerns about your order, contact us at MedihanzUSA@gmail.com.

Sales and Refunds Policy

Effective Date: January 1, 2025
This Sales and Refunds Policy explains how Medihanz USA Inc. (“Yakson Cream,” “we,” “us,” or “our”) processes orders, payments, shipping, returns, and refunds made through www.yaksoncream.com (the “Site”). By placing an order with us, you agree to the terms outlined in this policy.
1. Orders and Payments
  • All orders are processed through our secure checkout system.
  • Accepted payment methods include major credit and debit cards, and other payment options displayed at checkout.
  • By completing a purchase, you agree to provide accurate and complete billing and shipping information.
  • We reserve the right to refuse or cancel any order if fraudulent, unauthorized, or suspicious activity is detected.
2. Pricing and Availability
  • Prices are displayed in U.S. Dollars (USD) unless otherwise noted.
  • Prices are subject to change without prior notice but will not affect orders already confirmed.
  • Occasionally, items may be temporarily out of stock. If that occurs, we will notify you and provide the option to wait, choose a replacement, or receive a full refund.
3. Shipping and Delivery
  • Processing Time: Orders typically process within 1–3 business days.
  • Shipping Time: Delivery times vary by location. Standard U.S. shipping averages 3–7 business days.
  • Tracking: A tracking number will be emailed once your order ships.
  • Delays: We are not responsible for delays caused by carriers, weather, or other factors outside our control.
  • International Orders: Shipping times and fees vary. Additional customs duties, taxes, or import fees may apply and are the customer’s responsibility.
4. Return Eligibility
We accept returns under the following conditions:
  • Requests are made within 30 days of delivery.
  • Items are unused, unopened, and in their original packaging.
  • Products that have been opened, used, or damaged due to improper storage or handling are not eligible for return unless defective.
5. Non-Returnable Items
  • Clearance or final sale items
  • Promotional or complimentary products
  • Items purchased from unauthorized third-party sellers
6. How to Request a Return or Refund
  1. Contact us at MedihanzUSA@gmail.com with your order number, reason for return, and photos if applicable.
  2. Wait for our team to confirm eligibility and provide return instructions.
  3. Ship the product back in its original packaging using a trackable shipping method.
7. Refunds
  • Approved refunds will be issued to your original payment method within 7–10 business days after the returned item is received and inspected.
  • Original shipping fees are non-refundable, unless the return is due to our error or a defective product.
  • If you have not received your refund after 10 business days, contact your bank or card issuer, as processing times may vary.
8. Damaged or Defective Products
If your order arrives damaged, defective, or incorrect:
  • Notify us within 7 days of delivery at MedihanzUSA@gmail.com
  • Include your order number, a description of the issue, and photos.
  • We will arrange a replacement or issue a full refund at no additional cost to you.
9. Exchanges
Exchanges are only provided for:
  • Incorrect products shipped
  • Defective or damaged products
Please contact our support team within 7 days of delivery to arrange an exchange.
10. Cancellations
  • Orders can be canceled within 3 hours of placement if they have not yet been shipped.
  • To request a cancellation, email MedihanzUSA@gmail.com with your order number and “Cancellation Request” in the subject line.
11. Discounts and Promotions
  • Promotional discounts or coupon codes must be applied at checkout and cannot be added retroactively.
  • Sales and promotional pricing apply only during the stated promotional period.
12. Contact Us
If you have any questions about this Sales and Refunds Policy, please contact us at MedihanzUSA@gmail.com.

Shipping Policy

Effective Date: January 1, 2025
At Yakson Cream (Medihanz USA Inc.), we strive to ensure that your order is processed quickly and delivered safely. This policy explains how we handle order processing, shipping, delivery times, and tracking.
1. Order Processing
  • Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).
  • Orders placed after 4:00 PM EST will begin processing the next business day.
  • During peak periods or promotions, processing may take slightly longer.
2. Shipping Methods and Rates
  • We offer a variety of shipping options for your convenience:
  • Delivery times are estimates and may vary due to weather, carrier delays, or customs for international orders.
3. Order Tracking
  • Once your order has shipped, you will receive a confirmation email or text with your tracking number.
  • You can use this number to track your shipment directly on the carrier’s website.
  • If you have not received your tracking email within 3 business days, contact us at MedihanzUSA@gmail.com.
4. International Shipping
  • Customers are responsible for any applicable customs duties, import taxes, or brokerage fees.
  • Delivery times may vary depending on destination and customs clearance processes.
  • We are not responsible for delays caused by customs inspections or holds.
5. Delivery Issues
  • If your package is delayed, lost, or marked as delivered but you did not receive it, contact the carrier directly using your tracking number.
  • If you still need assistance, email us at MedihanzUSA@gmail.com, and we’ll help initiate a trace or claim.
  • Please note, we are not responsible for packages delivered to incorrect addresses provided by the customer.
6. Order Changes and Cancellations
  • Once an order has been processed or shipped, we cannot guarantee changes or cancellations.
7. Damaged or Missing Items
If your order arrives damaged or incomplete:
  1. Notify us at MedihanzUSA@gmail.com within 3 days of delivery.
  2. Include your order number, description of the issue, and photos.
  3. We will work with you to send replacements or issue refunds as needed.
8. Contact Us
If you have any questions about this Shipping Policy, please contact us at MedihanzUSA@gmail.com.